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asked in Users
Role Changes for existing userIf you have an existing user who is setup with Role - standard(international) access then you modify the user Role to on...
1
Apr 18, 2024 at 8:36am
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asked in Users
Hide or administer company contactsHi, I'm new to RC. Created our account today and synced our Microsoft 365 contacts but it brings hidden GAL accounts...
1
Apr 9, 2024 at 1:36pm
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asked in Users
company-wide general-purpose team missingThere's a company-wide general-purpose team present in my development messenger, but I couldn't find such a team...
0
Mar 15, 2024 at 12:00pm
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asked in Developers
Application is still pending to approve for production.Dear RingCentral Support Team,I submitted my application for production approval on 06-02-2024 at 3:20 PM IST, but it ha...
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Feb 14, 2024 at 4:26am
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2
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asked in Developers
Desktop Application - Dev testingHello, the company I am working for has made some integrations with RingCentral and we are currently in the testing phas...
0
Feb 9, 2024 at 6:02am
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1
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asked in Developers
Handling Team Deletion During Bot uninstallationI developed a bot, so during installation, I created some teams using the API (when the installation webhook is received...
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Jan 31, 2024 at 2:04pm
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asked in Users
Vulnerability 7-ZipHello,Our tools have indicated that vulnerabilities are present in the Ringcentral Phone application, specifically in th...
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Jan 16, 2024 at 11:39pm
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asked in Users
SMS is not logged in Salesforce when sent from desktop appDo messages sent from the Ringcentral desktop app (not from the softphone in Salesforce) sync in Salesforce ?...
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Dec 5, 2023 at 5:36am
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asked in Users
No dial tone for outgoing calls Ring Central Desktop AppWe have a user that uses a Destop app at the office and when he makes an outgoing call there is no dial tone. This happe...
1
Nov 28, 2023 at 2:05pm
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asked in Users
Voicemail Co-Recipients Error MessageWe're receiving this message when trying to play shared voicemails through the RC App, "Sorry, we weren't a...
0
Sep 20, 2023 at 7:30am
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0
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